Diagnostic Guides

Identify the problem before you call. If you can't fix it, we're one call away.

Circuit breaker trips

Circuit breaker keeps tripping at night

Quick guide when your circuit breaker trips repeatedly. Step-by-step diagnosis and when to call an electrician.

 Dead sockets

Sockets in one room stopped working

Quick diagnosis when part of your home loses power. Steps to identify the cause.

 Burst pipe

Burst pipe — What should I do?

Emergency steps when you have a burst pipe and water everywhere. Minimise damage before the plumber arrives.

 Blocked drain

Kitchen drain is blocked

Step-by-step guide to try unblocking your sink before calling a professional.

 AC not cooling

Air conditioning is not cooling

Quick diagnosis when your AC blows air but doesn't cool. Common causes and solutions.

 Boiler won't start

Boiler won't start — no hot water or heating

Steps to diagnose why your boiler won't fire up. Common causes and when to call a technician.