Diagnostic Guides
Identify the problem before you call. If you can't fix it, we're one call away.
Circuit breaker trips
Circuit breaker keeps tripping at night
Quick guide when your circuit breaker trips repeatedly. Step-by-step diagnosis and when to call an electrician.
Dead socketsSockets in one room stopped working
Quick diagnosis when part of your home loses power. Steps to identify the cause.
Burst pipeBurst pipe — What should I do?
Emergency steps when you have a burst pipe and water everywhere. Minimise damage before the plumber arrives.
Blocked drainKitchen drain is blocked
Step-by-step guide to try unblocking your sink before calling a professional.
AC not coolingAir conditioning is not cooling
Quick diagnosis when your AC blows air but doesn't cool. Common causes and solutions.
Boiler won't startBoiler won't start — no hot water or heating
Steps to diagnose why your boiler won't fire up. Common causes and when to call a technician.